Privacy Policy for Nestofiber

Welcome to Nestofiber (accessible at https://nestofiber.com). Your privacy is critically important to us. This Privacy Policy document contains types of information that is collected and recorded by Nestofiber and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@nestofiber.com.

1. Information We Collect

A. Personal Data

While using our Service (including signing up for fiber broadband or IPTV), we may ask you to provide us with certain personally identifiable information ("Personal Data"), including but not limited to:

• Name, Email Address, and Phone Number.
• Service/Installation Address.
• KYC Information: Identity and Address proof (Aadhar, PAN, etc.) as mandated by the Department of Telecommunications (DoT) and TRAI.
• Billing and Payment information.

B. Technical and Usage Data

When you access our services via our website or our Android/Smart TV applications, we may automatically collect:

• IP Address: Your public IP and session logs.
• Device Identifiers: MAC addresses of ONTs/Routers, Android Box IDs, and hardware models.
• Log Files: Browser type, ISP, date/time stamps, and referring pages.
• App Usage: Viewing patterns and watch history (specific to IPTV services).

2. How We Use Your Information

Nestofiber uses the collected data for various purposes:

• To provide and maintain our Broadband and IPTV services.
• To process billing and notify you about changes to our service.
• To provide customer support and troubleshoot technical issues.
• To comply with Indian regulatory requirements (DoT/TRAI) regarding subscriber verification.

3. Advertising Partners (AdSense)

We use Google AdSense to serve advertisements on our website. Google, as a third-party vendor, uses cookies to serve ads based on your visit to nestofiber.com and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

4. Cookies and Web Beacons

Like any other website, Nestofiber uses 'cookies'. These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@nestofiber.com
• Office Address: D-146, First Floor, Sector - 10, Noida, Uttar Pradesh, India.